Refund Policy

Gen New is covered by a 30-day money-back guarantee. If you are not satisfied, you may request a refund within 30 days of your purchase date and the full amount you paid is returned to you.

How to request a refund

Refunds are processed by Digistore24, our authorised reseller, and are credited back to the payment method used for the order. The same 30-day period applies to any optional add-on purchased after the main order.